M-F 9am-5pm (EST):
Alternative Balance, LLC, Massage Equipment & Supplies, Hillsboro, NH

Renew - How To

Your continued support is greatly appreciated and we are excited to have you with us for another year.

Since there is no grace period with your policy, it is important to renew on time so you are always protected.
Online renewal is instant and available 24/7. 


You can renew your insurance and membership 24/7 at your convenience by logging into your account center.

Step 1 Login to your account 
Step 2 click "My Policies
Step 3 click "RENEW" next to most recent policy
Step 4 Complete new form and make a secure payment with credit card. 

That's it! You are issued a new policy. Confirmation is instantly emailed to you and your policy is available instantly in your account center.
Please note: Your effective date will not change unless it has lapsed.

If Your account has lapsed, please log into your account and click "Add New Policy". 

You can also contact us by phone or send in your mailed invoice lapsed. 

Please note any lapsed account will be issued a new policy # and effective date.

If you cannot renew online and wish to renew by mail, please allow 3-5 business days for processing. Invoices are mailed out 5-6 weeks in advance.

If we do not receive or process your renewal by mail by your expired date, you will be issued a new effective date and a lapse may occur.

Mail to: Alternative Balance PO Box 434 Bradford NH 03221
*Please make check/money orders payable to Alternative Balance LLC


If you cannot renew online and wish to renew by phone, please allow 3-5 business days for processing. 

1-800-871-3848 M-F 9am-5pm EST